Shipping & Returns

Shipping

All SelfLoom orders are thoughtfully prepared and packaged with care.

Please allow 1–3 business days for your order to be processed before shipping. Once your order has shipped, you’ll receive a confirmation email with tracking information.

Delivery times may vary depending on destination and carrier. Delays caused by weather, holidays, or other circumstances outside of our control may occasionally occur.

Returns & Exchanges

We hope you love your SelfLoom jewelry. If for any reason you’re not completely satisfied with your purchase, please contact us within 14 days of delivery.

Items must be unworn, unused, and returned in their original condition and packaging.

For hygiene and personalization reasons, personalized/custom pieces and earrings are final sale, unless they arrive damaged or defective.

Return shipping costs are the responsibility of the customer unless the item arrived damaged, defective, or incorrect.

Once your return is received and inspected, your refund will be issued to the original payment method.

Damaged or Incorrect Items

If your order arrives damaged or you receive the wrong item, please contact us with your order number and a photo of the item. We’ll be happy to make it right.